There are a few approaches Digigreet has for automatic signout i.e. people forgetting to sign out when they leave your premises.
The manual approach if you have a receptionist is to simple tick the tickbox against their name on the staff, visitor or contractor page if you see them leave without signing out. (This is assuming they had headphones on so didn't hear you politely asking them to sign out themselves!!)
But of course the reality is that you need to system to manage this automatically, so in this regard there are two main approaches. The ideal is that you have a facilities manager that the system can email to ask them to check if they've left or not because they are either in a really long meeting, fallen asleep or possibly the two go hand in hand. We send this email at the trigger point defined in your system settings page.
The trigger point is either a certain number of hours after they arrived, or, a certain time. You can overide this setting manually for individuals, such as cleaners or IT staff if they fall outside your default pattern of visits.
For example, if you are an office or school with defined office/school hours, then you can set a time such as 7pm which will trigger an email to alert you of the people still signed in. Alternatively, if you are a shift based organisation such as a hospital or factory, you can set it to a certain number of hours after arrival, such as 14 hours. After 14 hours the automatic signout email will be triggered. This will allow you to carry out a walk round, or call them, to determine if they've left or not.
If you don't have the resources or a suitable member of staff to carry out this role, you can set the system to simply sign them out instead.
In this way, you don't need to worry about it, this are signout out by the system ready for a clean start the next day.