There are a few approaches Digigreet has for automatic signout i.e. people forgetting to sign out when they leave your premises.
The manual approach if you have a receptionist is to simply tick the tickbox against their name on the staff, visitor or contractor page if you see them leave without signing out. (This is assuming they had headphones on so didn't hear you politely asking them to sign out themselves!!)
But of course the reality is that you need the visitor management system to manage this automatically, so in this regard there are two main approaches.
The ideal is that you have a facilities manager that the management system can email to ask them to check if the visitor or contractor has left or not because they are either in a really long meeting, fallen asleep or possibly the two go hand in hand. Our system sends this email at the trigger point defined in your visitor management settings page.
The trigger point is either a certain number of hours after they arrived, or, a certain time so it is fine for shift based companies or companies and schools which have defined closing times.
You can overide this setting manually for individual visitors or contractors (or even staff) such as cleaners or IT staff if they fall outside your default pattern of visits. You can even set different rules for each type of person.
For example, if you are an office or school with defined office/school hours, then you can set a time such as 5pm for visitors, 6pm for contractors and 7pm for staff.
Once the time arrives it will trigger an email to alert you of the people still signed in.
Alternatively, if you are a shift based organisation such as a hospital or factory, you can set the management system to a certain number of hours after arrival, such as 14 hours. After 14 hours the automatic signout email will be triggered. This will allow you to carry out a walk round, or call them, to determine if they've left or not.
If you don't have the resources or a suitable member of staff to carry out this role, you can set the system to simply sign them out instead.
In this way, you don't need to worry about it, the visitor, contractor or staff will be signed out by the management system automatically, ready for a clean start the next day.